Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering outstanding support in a timely manner is our top priority, so we support each hosting plans plan with a 1–hour ticket solution warranty. As soon as you share a ticket or post an email, our user tech support crew will try all they could do to deliver the most appropriate solution to your case and to offer you information quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time needed. Our crew of qualified professionals will be on the web for you 24x7x365 to reply to all your queries and to correct any problem you might have. You will be able to open a customer assistance ticket from your Site Control Panel or send us an email message anytime. Additionally, on working days, you are able to give us a call or use the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has integrated a huge education base into the Control Panel so as to obtain very helpful step–by–step instructions at any time. Each part of the Control Panel features its own contextual support area offering a selection of how–to posts. We have also made videos to offer you a much better idea of the best way to accomplish any given job.